does it ever?

I came across this on tumblr:

"would 'sorry' ever make a difference? does it ever? it's just a word. one word against a thousand actions."

exactly how a person tells another to 'stay strong' during difficult situations - does it ever make a difference?

because fact is, it doesn't.

how do you expect a person to stay strong when their loved one passed away? how do you expect a person to stay strong when they are helpless towards a situation? how do you expect a person to stay strong after they lost a job that is the main income for their family? how do you expect a person to stay strong when they are feeling completely shattered from a break up? how do you expect a person to stay strong after they've done something they absolutely had no choice to, but had to? how do you expect a person to stay strong after forcing them to cut connections and pull them apart from things/people they love? no. not at all. we can be there for them, to support and help them through, not just telling them to stay strong because fact is, nobody can. we just have to learn to be strong and move on and accept that not everything goes as we planned.

so, even telling the other 'sorry' after hurting them does not help. it doesn't change anything nor it does not help us to feel less shitty. does it ever help heal the after-thoughts? does an apology ever make a person feel better after they invested their love and time but in return, getting betrayed and their hearts broken? does it ever help with emotional wounds/scars after all that has happened? no. ha ha. sometimes don't you wish there was more than just a 'sorry' that a person can do? or that there could be something done than just being 'sorry'? don't you feel unfair at times that whoever hurt you could only tell you he/she's sorry but does nothing and you feel all stranded and helpless? it really sucks. all that has happened in the past few months made me swore to myself that I will never ever tell a person 'i'm sorry' and not even try doing anything to make up for whatever I've said/done that might have hurt them unintentionally; I would rather do something to save the situation and hope they accept my apology because I think, sincerity and effort goes a longer way. so please, don't just keep telling me 'i'm sorry' when that's all you can, and want to do.

or am I wrong?